Avida Personal Care
Avida overnight caregiver checking on a Milwaukee client at home

24-Hour Home Care in Milwaukee, WI

Around-the-clock and overnight caregivers for Milwaukee families who can no longer leave a loved one alone — awake, trained, and rotating in shifts.

Most families hear back from us within 24 hours.

Request a free eligibility review

Tell us about your situation and a care specialist will check eligibility for you — usually within 1 business day.

Person who needs care*

Kept private — never shown in full in emails or on this site.

Or Call(414) 348-4600

The Avida Program is offered exclusively by Avida Personal Care. Avida Personal Care and the Avida Program are not part of any government agency.

HIPAA Compliant & Secure

Private &
Confidential

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When someone can't be alone — day or night

Families usually call about 24-hour care after a specific scare: a fall at 3 a.m., a stove left on, a walk out the front door in winter. The question is no longer whether help is needed, but how to cover every hour without the family collapsing.

Avida builds the rotation in shifts so there is always an awake caregiver in the home. The plan is written by a nurse, the same small group of caregivers works the schedule so your loved one sees familiar faces, and the family gets a coordinator to call at any hour.

Very few families pay privately for all 168 hours. Most combine Medicaid-authorized personal care hours, supportive home care, family coverage, and private-pay shifts for the gaps. We will build that mix with you honestly.

How round-the-clock coverage works

Awake overnight caregivers

Someone alert through the night for bathroom trips, wandering, and restlessness.

Consistent shift team

A small rotating team rather than a new face every day, so routines hold.

Fall and safety watch

Transfers, walking support, and a home kept clear of night-time hazards.

Nurse-supervised plan

Written care plan and changes in condition reported to family right away.

Partial coverage too

Overnight-only, weekend-only, or 12-hour days if full coverage isn't needed yet.

Coordinator on call

A real person to reach when something changes at an inconvenient hour.

Signs a family needs 24-hour care

Any two of these usually mean daytime visits are no longer enough.

  • Falls or near-falls happening at night
  • Wandering, or trying to leave the house after dark
  • Confusion that worsens in the evening (sundowning)
  • Frequent bathroom trips that need hands-on help
  • A family caregiver who has not slept properly in weeks
  • A recent hospital or rehab discharge with high fall risk

Let's cover the riskiest hours first

Call and describe the last hard night. We will tell you which hours to staff first, what Medicaid would cover, and what the rest would cost — before you commit to anything.

Avida Personal Care: (414) 348-4600

2500 W Layton Ave, Suite 120, Milwaukee, WI 53221

Start your free eligibility check

24-hour care across Milwaukee County

Our office is on Layton Avenue in Milwaukee, and our caregivers live in the communities they serve. That matters for round-the-clock care: when a shift changes at 11 p.m. in February, you need a caregiver who lives nearby, not one driving in from another county.

We staff overnight and around-the-clock schedules throughout Milwaukee County — from the north side of Milwaukee to the southern suburbs — and we build each rotation from caregivers who already know the neighborhood, the nearest hospital, and the quickest route to your door.

Many of the families we cover around the clock were referred after a stay at a Milwaukee hospital or rehab facility, or after the Milwaukee County ADRC helped them get Medicaid hours authorized. If you are still sorting out funding, we can help with that step too.

  • Milwaukee (all neighborhoods)
  • Greenfield
  • West Allis
  • Wauwatosa
  • Oak Creek
  • Franklin
  • South Milwaukee
  • Shorewood and Whitefish Bay
  • St. Francis and Cudahy

Map: 24-hour care across Milwaukee County

Tap a marker to see the area. The yellow marker is our Layton Avenue office — our caregivers live in the communities they cover, which matters when a shift changes late at night.

List view

Areas we serve: North Side, South Side, Bay View, Riverwest, West Allis, Wauwatosa, Greenfield, Oak Creek, Franklin, South Milwaukee, Cudahy, St. Francis, Shorewood, Whitefish Bay, Glendale, Brown Deer, plus Waukesha, Racine, and Kenosha counties.

Area markers are approximate.

What Milwaukee families say about our care

These are real Google reviews from families Avida has cared for, shared with their permission.

"I can't put into words how much their support has meant to us. They cared for my loved ones with the same tenderness and devotion as if they were family. Their compassion brought us comfort during some of our most difficult days, and for that, I am forever grateful."

Mari P.

Google Review

"Avida Personal Care provided exceptional service to my grandparents. From the very beginning, their team demonstrated outstanding attention to detail. Avida created an environment where my grandparents truly felt at home — comfortable, safe, and cared for with genuine warmth and compassion."

Brenda S.

Google Review

"Avida has provided excellent care for our grandparent. They are kind, reliable, and respectful. We appreciate their professionalism and the peace of mind they gave us. I would recommend Avida to anyone in need of quality elder care."

A.P.

Google Review

"Avida is not just a care facility; it's a compassionate community where every individual is seen and valued. The staff provides a deeply personal approach to care, taking the time to understand each resident's unique history and preferences. This dedication to holistic well-being ensures that residents don't just receive care, they truly thrive."

Valarie G.

Google Review

Read all our Google reviews

Need us after hours? Here is how to reach the team

A 3 a.m. crisis does not wait for Monday morning, and neither should you have to. Here is exactly how Milwaukee families reach us and get care moving — day, night, weekend, or holiday.

Call or text, any hour

The same number works day and night: (414) 348-4600. Our office is open Monday–Friday, 8 a.m.–5 p.m. Families on service have a coordinator they can call at any hour when something changes. Calls from new families outside office hours get a callback the next business day by noon.

Two-minute eligibility check

Fill out the short form on this page at any time — midnight included. Tell us what the last hard night looked like, and we call you back with what Medicaid would cover and what private-pay hours would cost.

Chat with us

The chat bubble at the bottom of this page is available around the clock. Leave your question and how to reach you, and our team follows up directly.

When you can expect a callback

  • Office hours, Mon–Fri 8 a.m.–5 p.m. we answer, or call you back the same day.
  • After 5 p.m., weekends, holidays your call, text, chat, or form is read the next business day and we call you back by noon.
  • Already receiving care your coordinator is reachable at any hour, nights and weekends included.

How soon care can start

  • Riskiest hours first an awake overnight caregiver is often in the home within two to three business days of the screening call.
  • Full around-the-clock coverage usually one to two weeks to staff every shift with the same small team.
  • If Medicaid hours are still being authorized the ADRC assessment usually takes two weeks or more, so many families start private-pay nights while that is in motion.
  • After a hospital or rehab discharge we often begin with the first nights home.

Ask for a callback — any hour

Fill this out at 2 a.m. if that's when you finally have a minute. We read it the next business day and call you back by noon — you don't have to sit on hold.

How should we reach you?

No obligation. We only use this to reach you about care. Call or text (414) 348-4600 anytime.

How care gets arranged, start to finish

  1. 1Reach out — call, text, chat, or the eligibility form. Describe the situation in your own words; no paperwork needed to start.
  2. 2A free screening call — usually the same or next business day — maps out which hours Medicaid would cover and what the remaining hours would cost.
  3. 3A nurse writes the plan, our caregivers fill the rotation, and we start with the riskiest hours first — often within two to three business days.

24-hour and overnight care questions

What is 24-hour home care?+

24-hour home care means a caregiver is present in the home around the clock, usually as two or three shifts so someone is always awake and alert. It is used when a person cannot safely be alone at any point in the day or night.

Is 24-hour care the same as live-in care?+

No. Live-in care is one caregiver who sleeps in the home overnight. 24-hour care uses rotating shifts with an awake caregiver at all times, which is what families need when there is wandering, frequent night waking, or fall risk after dark.

Does Wisconsin Medicaid pay for 24-hour home care?+

Medicaid authorizes hours based on documented need and rarely funds true around-the-clock coverage on its own. Many Milwaukee families combine authorized personal care hours with supportive home care, family help, and private-pay hours to cover the remaining time. We will map out exactly what that looks like for your budget.

How much does around-the-clock care cost?+

It is billed by the hour, so the weekly total depends on how many of the 168 hours are covered by caregivers versus family. Our cost page shows the current private-pay hourly range, and in most cases part of the schedule can be covered by Medicaid hours.

How fast can 24-hour coverage start?+

Reach out and we can usually have an awake caregiver covering the highest-risk hours — often the first nights — within two to three business days of your screening call. A full around-the-clock rotation with the same small team usually takes one to two weeks to staff. If Medicaid hours are still being authorized, the ADRC assessment usually adds two weeks or more, so many families start private-pay overnight hours while that is in motion.

Is overnight-only care an option?+

Yes, and it is often the right first step. Many families keep days covered themselves and bring in an awake overnight caregiver so everyone finally sleeps.

Can care start right after a hospital discharge in Milwaukee?+

Yes. Families often call us from Froedtert, Aurora St. Luke's, Ascension St. Francis or another Milwaukee hospital when a discharge planner says a parent cannot be alone. We can usually begin with the highest-risk hours first — often the first nights home — while the full schedule is built.

Do your caregivers cover Milwaukee winters?+

Yes. Our caregivers live in the Milwaukee area and are scheduled with winter weather in mind. Around-the-clock coverage matters most in January and February, when a fall on an icy step or a walk out the front door is most dangerous, and we plan shift changes so coverage does not gap in bad weather.

How do I reach someone at night or on a weekend?+

Call or text (414) 348-4600. Our office is open Monday through Friday, 8 a.m. to 5 p.m. If you reach us outside those hours, on a weekend, or on a holiday, we call you back the next business day by noon. Families already receiving care have a coordinator they can reach at any hour when something changes.

Will someone call me back if I reach out after hours?+

Yes. Calls, texts, chats, and eligibility forms sent after 5 p.m., on weekends, or on holidays are read first thing the next business day and we call you back by noon that day. If someone is hurt or in immediate danger, call 911 first — then call us and we will help you sort out what happens next.

Ready to talk? Call or text us today.

Our team is fluent in English and Spanish, with many other languages supported through a translation partner.

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